Shipping Policy

Order Processing Time
We strive to process and ship all orders the same or the following business day when placed by 12 PM AEST. Occasionally, processing may extend to 2-3 business days. Please note that orders utilizing Speedy Shipping or "Jump The Line" services receive priority handling.

Delivery Locations
We currently ship to addresses within Australia.

Shipping Options
Shipping choices and costs are calculated at checkout.

Important Information
While we make every effort to ensure prompt delivery, please allow for potential delays. We cannot be held responsible for delays or lost packages due to factors beyond our control, such as shipping carrier performance, delivery location, weather conditions, holidays, or incorrect/missing address information.

If you have any shipping-related questions or concerns, please reach out to us. We are committed to resolving any issues as quickly as possible.

Tracking Numbers
Once your order has been shipped, we will email you a tracking number. Please allow 1-3 business days for the shipping service to update and activate your tracking information. If you have not received your tracking number within 3 business days, please reach out to us with your name, email, and order reference number.